Slow Internet on one device.

[leosteel111]

Hey Guys! Hope yall doing good. I'm having this problem of internet being so slow on one device but fine with other devices!
To be specific its my laptop that is suffering from slow internet speed but ok with phones and tablets. I made a speed test with it. So any guide to this guys? Thanks

[GuiltySpark]

You should post Computer specs for members to be able to help.

It may also be worth running DDS and Attaching the two output logs for inspection.

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Also run Full AV scans.

[Compton]

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.




Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.
  

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.



HitmanPro[/color][/font][/size][/color][/b]

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
• Click on the "Export scan results to XML file".
• Save that file to your desktop and post in your next reply.
  
  
  Fix with AdwCleaner
  
  Please download AdwCleaner by Xplode and save the file to your desktop.
  
  
  • Right-click on icon and select Run as Administrator to start the tool.
  • Follow the prompts and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.
    
• Please include the contents of that file in your reply.
  

[leosteel111]

Thanks for the help. But already did all of those steps. That problem started last night after installing a software called Totalvpn. Quickly noticed my internet speed drop. I using a 10mb internet speed but getting only 0.5 but getting full speed for the other devices

[Compton]

the VPN is your problem disconnect or uninstall the VPN