Windows 7 Crash / BIOS loop

[TemmieFlakes1]

Hello ! I was wondering if this is normal : I launch up my pc then windows stops responding it reboots its self then i go into a BIOS loop where i can not get out of for at least 10 mins Is this normal or not ?

[Compton]

try to boot into safe mode with networking

[TemmieFlakes1]

(04-23-2016, 01:43 PM)Compton Wrote:  try to boot into safe mode with networking

How do I get into safe mode ?

[Timster]

What operating system are you running?

[Compton]

How to start Windows in Safe Mode or Safe Mode with Networking

[TemmieFlakes1]

(04-23-2016, 02:41 PM)Timster Wrote:  What operating system are you running?

Windows 7

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(04-23-2016, 07:06 PM)Compton Wrote:  How to start Windows in Safe Mode or Safe Mode with Networking

Thanks I have now found the solution still don't know why it happens but this method works thanks !

[Compton]

Ok lets not rush the brush can you boot into to normal mode or just safe mode

[TemmieFlakes1]

(04-23-2016, 08:09 PM)Compton Wrote:  Ok lets not rush the brush  can you boot into to normal mode or just safe mode

I can sometimes boot into normal mode but when i do that i get an error message like " Windows explorer has stopped working " :c

[Compton]

ok booting into safe mode with networking

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[TemmieFlakes1]

Ok im doing that now  Ill tell you results in a second Malware bytes is scanning

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(04-24-2016, 11:17 AM)Compton Wrote:  ok booting into safe mode with networking

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

Here are the results :