Please try this
1. Stop the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Stop.
2. Delete the temporary update files
Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.
Double-click the local hard disk where Windows is installed (typically, drive C).
Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
Double-click the DataStore folder to open it, and then delete all files in the folder. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, delete all files in the folder, and then close the window. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Restart the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Start.
Close the Services window and the Administrative Tools window.
1. Stop the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Stop.
2. Delete the temporary update files
Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.
Double-click the local hard disk where Windows is installed (typically, drive C).
Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
Double-click the DataStore folder to open it, and then delete all files in the folder. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, delete all files in the folder, and then close the window. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Restart the Windows Update service
You must be logged on as an administrator to perform these steps.
Open Administrative Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
Double-click Services. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Name column heading to sort the names in reverse order. Find the Windows Update service, right-click it, and then click Start.
Close the Services window and the Administrative Tools window.