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I own a Dell desktop that runs windows 7 Home premium with 4 gb of ram; Whenever I leave the computer idle for more than 10 or 15 minutes, or if I attempt to put it to sleep, it crashes. I've changed my virus software, made sure there were no physical obstructions , ensured that the fan was clean and the pc wasn't overheating, I've monitored the cpu performance etc with the resource monitor, run maleware bytes, updated all software and drivers, disabled extensions and plug-ins, reduced the number of programs I've installed to just a handful and I've performed a clean install of windows 7 with no success; Can anyone please help me?
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Run this scan, Open elevated command prompt type this SFC.EXE /SCANNOW
WannaBeGeek
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Crashing is a bit too general
is the computer resetting
is the computer having blue screen of dead
computer freezing up
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The scan didn't reveal anything significant.
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06-14-2016, 12:09 AM
(This post was last modified: 06-14-2016, 12:20 AM by Double clutch.)
Please run this scan the same way dism /online /cleanup-image /checkhealth This might sit on 20% for awhile. Tell me if it finds any thing and whether it can be fixed.
WannaBeGeek
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is windows update enabled or disabled??
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Ok now run this scan same way. dism /online /cleanup-image /restorehealth
WannaBeGeek
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Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489
Error: 87
The restorehealth option is not recognized in this context.