Installation failed with error code: (0x00000057), "The parameter is incorrect"

[SimpleCoffee]

(07-23-2016, 08:24 PM)Compton Wrote:  run net start trustedinstaller in the command prompt as Admin
then sfc /scannow

"The system cannot find the file specified"
When I run net start trustedinstaller

[Compton]

base on what I seeing you have some system system corruption

at this point I am intersected to see if have any malware on system


Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[SimpleCoffee]

(07-23-2016, 08:37 PM)Compton Wrote:  base on what I seeing you have some system system corruption

at this point I am intersected to see if have any malware on system


Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

I did the scan and all, found almost 400 threats, removed them all. Rebooted to a long black screen, fixed that and Now I'm in application logs and there is no export button.

---

(07-23-2016, 08:37 PM)Compton Wrote:  base on what I seeing you have some system system corruption

at this point I am intersected to see if have any malware on system


Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[Compton]

ok  that lot of malware my main focus now is to get the system clean of any malware
you going to run a lot more scan


Scan with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• Upon completion, click Report. A log (AdwCleaner[R*].txt) will open.
  

Please include the contents of that file in your reply.

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
  
  
  
  
  Please download JRT by Malwarebytes and save the file to your desktop.
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  
  
  • Right-click on icon and select Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.
    
• Please include the contents of that file in your reply.
  
  Do not forget to re-enable your previously switched off protection software!
  Please also manually reboot your machine after this procedure
  

[SimpleCoffee]

(07-23-2016, 10:59 PM)Compton Wrote:  ok  that lot of malware my main focus now is to get the system clean of any malware
you going to run a lot more scan


Scan with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• Upon completion, click Report. A log (AdwCleaner[R*].txt) will open.
  

Please include the contents of that file in your reply.

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
  
  
  
  
  Please download JRT by Malwarebytes and save the file to your desktop.
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  
  
  • Right-click on icon and select Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.
    
• Please include the contents of that file in your reply.
  
  Do not forget to re-enable your previously switched off protection software!
  Please also manually reboot your machine after this procedure
  

---

(07-23-2016, 10:59 PM)Compton Wrote:  ok  that lot of malware my main focus now is to get the system clean of any malware
you going to run a lot more scan


Scan with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• Upon completion, click Report. A log (AdwCleaner[R*].txt) will open.
  

Please include the contents of that file in your reply.

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
  
  
  
  
  Please download JRT by Malwarebytes and save the file to your desktop.
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  
  
  • Right-click on icon and select Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.
    
• Please include the contents of that file in your reply.
  
  Do not forget to re-enable your previously switched off protection software!
  Please also manually reboot your machine after this procedure
  

HitmanPro scan

---

[quote='Compton' pid='13391' dateline='1469314747']
I've ran and sent all the virus scans

[Compton]

you are using  pirate version of windows

Admins close this tread

warning

This forum doesn't condone the use of pirate software, please remove all pirate software from your computer system or we can't help you.


Thanks


The Admin Team

[SimpleCoffee]

(07-24-2016, 12:34 AM)Compton Wrote:  you are using  pirate version of windows

Admins  close this tread

warning

This forum doesn't condone the use of pirate software, please remove all pirate software from your computer system or we can't help you.


Thanks


The Admin Team

I can do that but then we have to work with ubuntu