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I got pop up message
#1
[Image: Untitled.png]
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#2
run patch my pc to update Adobe flash

how to update programs on your pc using patch my pc
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#3
I already have Adobe flash player latest version installed, i think it is a adware pops up
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#4
[Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

How to Reset Internet Explorer
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#5
I will be right back Compton, i use junkware removal tool after closing google chrome

(07-31-2016, 11:37 PM)Compton Wrote:  [Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.


  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

How to Reset Internet Explorer


Attached Files
.txt   JRT.txt (Size: 607 bytes / Downloads: 5)
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#6
Please download [Image: adwcleane.png] AdwCleaner (by Xplode) and save it to your Desktop


  • Right-click on AdwCleaner.exe and Run as administrator
  • Click Scan. (AdwCleaner will now scan for Adware.)

  • Once scan finishes, click Clean, now follow the on screen prompts.

  • Your computer should now reboot.

  • A log file will automatically open. Please Copy and Paste when you replay in your next post.


Note: The log can also be found in here: C:\AdwCleaner\


[Image: hitmanpro.png]HitmanPro



  • Please download HitmanPro.
  • Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
  • Click on the next button. You must agree with the terms of EULA.
  • Check the box beside "No, I only want to perform a one-time scan to check this computer".
  • Click on the next button.
  • The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
  • When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
  • Click on the next button.
  • Click on the "Export scan results to XML file".
  • Save that file to your desktop and post in your next reply.
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#7
Sure Compton

AdwCleaner found no threats
[Image: Untitled.png]

then i will run HitmanPro and i will post on next reply

Scanned with HitmanPro, no threats found
[Image: Capture.png]

Also scanned with Malwarebytes Anti Malware and found no threats
[Image: Capture.png]
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#8
ok reset internet Explorer  How to Reset Internet Explorer then check to see if you are still getting  the message
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#9
i have reset everything with IE settings and restarted PC

That thing is i was searching ____ on google and that adware pops up earlier
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#10
ok f23948 what is happening don,t have any AD block protection so then where you google something or go too a website Ads will then pop you did have one malware on your system
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