Background Becoming Black

[wolfpack103]

(08-02-2016, 02:41 PM)Partha Wrote:  Please install Zemana antimalware free and run a deep scan.. let us know the results

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I just happened to read an article where a user reported the same issue and it turns out that he had accidentally modified a setting in the control panel. He was able to fix this by reverting the changes

Please therefore try the following which fixed his issue, if the the deep scan doesn't detect anything

Navigate to the Control Panel --> Ease of access --> Ease of access center --> Make the computer easy to see --> at the end of the page "Make things on the screen easier to see" and uncheck the "Remove background images (where available)"

It was already unchecked

[Partha]

okay.. please run the deep scan with Zemana antimalware free and let us know if it finds anything

[wolfpack103]

(08-02-2016, 03:11 PM)Partha Wrote:  okay.. please run the deep scan with Zemana antimalware free and let us know if it finds anything

Umm where do I find that?

[Partha]

(08-02-2016, 03:14 PM)wolfpack103 Wrote:  

(08-02-2016, 03:11 PM)Partha Wrote:  okay.. please run the deep scan with Zemana antimalware free and let us know if it finds anything

Umm where do I find that?

Visit https://www.zemana.com/AntiMalware and there, press the keys "ctrl" and "f" together and type free download.. Click on that button that says "Free Download"

Install the software and then run the deep scan with it.. By the way, which operating system do you have?

[wolfpack103]

(08-02-2016, 03:19 PM)Partha Wrote:  

(08-02-2016, 03:14 PM)wolfpack103 Wrote:  

(08-02-2016, 03:11 PM)Partha Wrote:  okay.. please run the deep scan with Zemana antimalware free and let us know if it finds anything

Umm where do I find that?

Visit https://www.zemana.com/AntiMalware and there, press the keys "ctrl" and "f" together and type free download.. Click on that button that says "Free Download"

Install the software and then run the deep scan with it.. By the way, which operating system do you have?

Thanks and I have windows 10

[Partha]

(08-02-2016, 03:21 PM)wolfpack103 Wrote:  Thanks and I have windows 10

you are welcome.. I will wait for your update with the deep scan results

[wolfpack103]

(08-02-2016, 03:24 PM)Partha Wrote:  

(08-02-2016, 03:21 PM)wolfpack103 Wrote:  Thanks and I have windows 10

you are welcome.. I will wait for your update with the deep scan results

ok thanks for your help so far. <3

[Partha]

(08-02-2016, 03:30 PM)wolfpack103 Wrote:  

(08-02-2016, 03:24 PM)Partha Wrote:  

(08-02-2016, 03:21 PM)wolfpack103 Wrote:  Thanks and I have windows 10

you are welcome.. I will wait for your update with the deep scan results

ok thanks for your help so far. <3

No problems. I hope your windows is activated. If you want to check, open your file explorer and enter the following: Control Panel\All Control Panel Items\System

Under Windows activation, it will state whether the windows is activated or not as you can see below

   

[wolfpack103]

(08-02-2016, 03:37 PM)Partha Wrote:  

(08-02-2016, 03:30 PM)wolfpack103 Wrote:  

(08-02-2016, 03:24 PM)Partha Wrote:  

(08-02-2016, 03:21 PM)wolfpack103 Wrote:  Thanks and I have windows 10

you are welcome.. I will wait for your update with the deep scan results

ok thanks for your help so far. <3

No problems. I hope your windows is activated. If you want to check, open your file explorer and enter the following: Control Panel\All Control Panel Items\System

Under Windows activation, it will state whether the windows is activated or not as you can see below

Yep it is activated

[Partha]

Okay. Did you get the results?