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**Jon Gilbert** · (This post was last modified: 10-29-2016, 10:05 PM by Compton.)

Recently download and installed AVG but why Windows Defender and AVG both still on??? Confused????

**Compton** · (This post was last modified: 10-29-2016, 10:06 PM by Compton.)

**RichTech** · 10-29-2016, 10:35 PM

Hi Jon,

Since you have installed AVG, Defender should be disabled automatically, having two antiviruses enabled causes conflict between each other. Please watch Brian's video to enable or disable Windows defender.

Thanks

RECdevicehelper

**Jon Gilbert** · 10-29-2016, 11:24 PM

thank you! i don't know why it doesn't disable Windows Defender automatically when i installed AVG

**Double clutch** · 10-30-2016, 01:45 AM

Just wait for an update. I have ran into a lot of issues like this in the preview builds Lately.

**Jon Gilbert** · 11-01-2016, 03:45 AM

Double clutch
you mean install all Windows update first before installing AVG?

**Double clutch** · 11-02-2016, 01:37 AM

(11-01-2016, 03:45 AM)Jon Gilbert Wrote: Double clutch
you mean install all Windows update first before installing AVG?

Yes, what I mean is if you are having an issue with Windows Defender not disabling itself, when you install another anti virus then wait for an update, that will take that issue away. See the insiders test the new builds and when we find an issue we report it to Microsoft. But it takes time for Microsoft to get the fix / update out to the public. And your post is one of the issue I personally have run across.