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**BALA** · 09-14-2016, 07:22 AM

I download Wondershare DVD Slideshow Builder Deluxe i install this software in my desktop computer. my problem is if i open in normal mode opening and closing immediately. I tried in safe mode i can open. There is no problem in safe mode. But if i open in normal mode opening and closing immediately. Please tell me the solution. I reinstall more than 3 times but no luck. If anybody known please tell me thanks in advance.

**RichTech** · (This post was last modified: 09-14-2016, 07:43 AM by RichTech.)

What operating system are you running?

**BALA** · 09-14-2016, 07:41 AM

(09-14-2016, 07:35 AM)REC560 Wrote: What operating system are you running?

sorry i forget to mention. my operating system is windows 7 ultimate 64 bit.

**RichTech** · 09-14-2016, 07:43 AM

Does this issue happen with every program on your computer or is just Wondershare DVD Slideshow Builder deluax

**BALA** · (This post was last modified: 09-14-2016, 08:35 AM by BALA.)

(09-14-2016, 07:43 AM)REC560 Wrote: Does this issue happen with every program on your computer or is just Wondershare DVD Slideshow Builder deluax

this issues only happen in Wondershare DVD Slideshow Builder Deluxe only.

(09-14-2016, 07:44 AM)BALA Wrote:
(09-14-2016, 07:43 AM)REC560 Wrote: Does this issue happen with every program on your computer or is just Wondershare DVD Slideshow Builder deluax

this issues only happen in Wondershare DVD Slideshow Builder Deluxe only.

can you please in come in teamviewer id. i will give my id.

r u there...

**Double clutch** · (This post was last modified: 09-14-2016, 10:37 AM by Double clutch.)

uninstall Wondershare with Revo https://goo.gl/f1mgDL And Then reinstall using a different download site if possible.

**GuiltySpark** · 09-14-2016, 10:41 AM

If it doesn't happen in safe mode then I would open msconfig and stop all startup items except AV, then add one at a time until you find the culprit.

**RichTech** · 09-14-2016, 12:38 PM

Good points, Double Clutch and GulitySpark, sorry BALA I couldn't teamviewer you earlier today, I was a little busy, does this happen on any other computers running windows 7. It could be a similar issue

**Compton** · 09-14-2016, 01:16 PM

it could also be your AV blocking the program with heuristic behavior

**BALA** · 09-14-2016, 01:29 PM

(09-14-2016, 10:41 AM)GuiltySpark Wrote: If it doesn't happen in safe mode then I would open msconfig and stop all startup items except AV, then add one at a time until you find the culprit.

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