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**Compton** · 12-17-2016, 05:36 PM

yes with Web Protection off the bosd have stop happening

**GuiltySpark** · 12-17-2016, 05:55 PM

Well there's the issue then, just have to let MB know.

**RichTech** · (This post was last modified: 12-17-2016, 06:29 PM by RichTech.)

Okay, who wants to contact them?

Better yet, lets all contact them, the more the merrier as they say Big Grin

**Compton** · 12-17-2016, 06:39 PM

ya I have send the bosd dump into malwarebytes I am sure someone will share this Thread with them also

**RichTech** · (This post was last modified: 12-17-2016, 07:03 PM by RichTech.)

(12-17-2016, 06:39 PM)Compton Wrote: ya I have send the bosd dump into malwarebytes I am sure someone will share this Thread with them also

Okay I will contact them too, after all my system freezed and cause booting issues Sad

I have contacted them and I hope to get an email from them soon Smile

I have shared this thread for them to look at

**RichTech** · (This post was last modified: 12-20-2016, 06:27 PM by RichTech.)

Okay got an update, they want me to run Farbar Recovery Scan Tool to get some info about Malwarebytes internal installation and settings details. I have attached a zipped folder and two text files.

**Compton** · 12-20-2016, 08:27 PM

update let's see if the patch will fix it

**RichTech** · (This post was last modified: 12-20-2016, 10:13 PM by RichTech.)

Okay there is a new update for malwarebytes:

(12-20-2016, 08:27 PM)Compton Wrote: update let's see if the patch will fix it

From that message Compton, did you get a free Malwarebytes premium key or is that your one?

**Compton** · 12-20-2016, 11:53 PM

I have a lifetime license what he saying that a patch version was release to see if the problem is fix
its still having bosd already report back to them

**RichTech** · 12-21-2016, 12:23 AM

New update that they suggested I install, fails to install, see image below:

I have already contacted them!