C++Runtime Error abnormal program termination

[Rogo32]

When I try to open a program in Windows 10, I get the following error message:

“Microsoft Visual C++ Library
Runtime Error
Program (Program file location, name and executable)
abnormal program termination”

Then the computer freezes

I have installed the same program on another computer running Windows 10 and it works perfectly.

I have completely removed this program and re-installed it several times and I get the same error message and freeze up.

I have re-installed all eighteen Microsoft Visual C++ updates and still get the same error.


I am running Windows 10, Home Edition, Version 1703, 64 bit
Processor Intel i7-5820K @ 3.30 Ghz
RAM 32GB

Any suggestions would be appreciated. Thanks

[Britec]

Have you tried running sfc /scannow in command prompt

[Rogo32]

Thank you for this suggestion.
Unfortunately, Windows Resource Protection did not find any integrity violations.

[Compton]

have you run any scans

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[Rogo32]

(05-19-2017, 06:27 PM)Compton Wrote:  have you run any scans

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[Compton]

have completed the scan?

[Rogo32]

(05-21-2017, 02:48 AM)Rogo32 Wrote:  

(05-19-2017, 06:27 PM)Compton Wrote:  have you run any scans

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

---

(05-19-2017, 05:06 PM)Britec Wrote:  Have you tried running sfc /scannow in command prompt

---

Yes, thank you. I have scanned with Malwarebytes Antimalware Premium several times, both with the rootkits option checked and unchecked. Unfortunately, the problem persists.

Your assistance is greatly appreciated

---

Yes, thank you. I have scanned with Malwarebytes Antimalware Premium several times, both with the rootkits option checked and unchecked. Unfortunately, the problem persists.


Your assistance is greatly appreciated.

[Compton]

can you please upload the malwarebytes log file to the forum

[Rogo32]

Yes, thank you. I have scanned with Malwarebytes Antimalware Premium several times, both with the rootkits option checked and unchecked. Unfortunately, the problem persists.

Your assistance is greatly appreciated

Rogo32

(05-19-2017, 06:27 PM)Compton Wrote:  have you run any scans

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.
  

Save the file to your desktop and include its content in your next reply.

[Compton]

ok did malwarebytes find any malware is there a reason you don't want to upload the log files?

you may need to run more scans