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Error Message on Windows Shutdown Windows Explorer
#1
Hi i get every now and then when i shutdown my PC (Windows 10) and exception error message regarding windows explorer - don't have the error number - not sure how to get it to show you,,, thanks it doesn't do it all the time
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#2
we would need the error code can you please try to get the error code

when shutting down your computer make sure close off all open  programs
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#3
I included an attachment of the error message - but here it is typed out:

Explorer.exe - application error

The instruction at 0x00007FFCA104C08C referenced memory at 0x00007FFC562D2DB8.  The memory could not be read.

Click on OK to terminate the program.

Any idea of how to fix it - it does not do it all the time
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#4
ok I would start with testing memory just to make its ok how to write memtest86 to a flash drive







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