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**smirk24** · (This post was last modified: 05-30-2017, 01:10 PM by smirk24.)

My computer froze to the point I had to do a hard shut down as I was trying to convert a file to a pdf.

Link of how I was converting the file: https://www.web2pdfconvert.com/

Picture of what was going when pc froze.

.png

Captureeg.PNG (Size: 331.73 KB / Downloads: 828)

.txt

System Specs.txt (Size: 493.21 KB / Downloads: 3)

https://speccy.piriform.com/results/MgEdFsZ51ASf4IbVBDdVqyA

Ive used memtest86 and my ram passed
.html

MemTest86-Report-20170529-205136.html (Size: 16.47 KB / Downloads: 3)

.txt

Addition.txt (Size: 30.02 KB / Downloads: 1)

.txt

FRST.txt (Size: 844.95 KB / Downloads: 0)

.txt

MTB.txt (Size: 18.83 KB / Downloads: 1)

**Partha** · 05-30-2017, 02:23 PM

Did you try it with another browser? I hope you try the Ctrl alt del thingy before forcefully powering off the PC

**Compton** · (This post was last modified: 05-30-2017, 06:57 PM by Compton.)

could have just been something went wrong when converting PDF do the computer froze often?

I would also test your hard drive

**smirk24** · 05-30-2017, 08:43 PM

I tried ctrl alt delete it wasnt working. You can use the same tools on an ssd? (Like seagate and crystal disk info)

**Compton** · 05-30-2017, 09:04 PM

yes you can use them on a SSD

**smirk24** · 05-31-2017, 01:57 AM

It seems like ever since i used memtest86 my motherboard and cpu get up to 140f which is odd because i do my daily stuff now and my pc starts locking up

**Compton** · 05-31-2017, 02:10 AM

could be a over heating problem

[Image: AmtAKcP.png]

CoreTemp[/

Please download CoreTemp and save the file to your Desktop.
Double-click the CoreTemp icon to run the programme.
Monitor the core temperature at computer idle and take a screenshot.
Monitor the core temperature whilst performing tasks and take a screenshot.
Instructions on how to take a screenshot can be found in this article.
Attach image in your next reply.

**smirk24** · 05-31-2017, 01:43 PM

The program doesn't work on my system

.png

Capture.PNG (Size: 4.05 KB / Downloads: 14)

**Compton** · 05-31-2017, 02:02 PM

use Open Hardware Monitor

**smirk24** · 06-01-2017, 12:21 AM

I did some research on some services and tampered with some services and my temp dropped 120to130f to 100. When the freezing happened it was at 140f so yeah it was an overheating issue. We can close the thread