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PC Freezes
#1
Hello Britec

I have had an on going issue with my pc for ages now and it is getting worse. When I am flying in Xplane 11 the thing just locks up (Whole PC) I fave to press and hold the power button down to get it to restart. The system is fairly new, 18 months old and the specs are as follows.
Intel i7 6700k
EVGA Nividia 980
I run 3 monitors from this card 1 times HDMI and 2 off the miniport sockets using VGA converters
16 Gig of Kingston DDR4 Ram
Gigabyte Z170XP-SLI-CF Mother board
Superflour 1200W PSU
2* Samsung EVO SSD's
I am not getting any overheating issues
I have not overclocked the CPU
The GPU is factory over clocked

I have watched tons of your videos and have no malware or viruses on the system.
I have called the company that sold me the Bundle (novatech) and they did some remotes test and all the hardware was fine. I bout the board all assembled, so all I had to do was connect the GPU and plug all the other stuff in.
They suggested re installing windows and I do not have a copy so I cant do this. My copy was from my old PC which I migrated onto the SSD and after reading a previous thread on here where you advised a member to download Mini Toolbox I am concerned that I may have a dodgy operating system. Some of the report from Mini tool box refers to some side by side errors and I have seen that in the event viewer before but I really don't understand it.
I have put the copy of the report below and would really appreciate it if you could advise me if you reckon I have a dodgy copy and if (in your opinion) it is causing this issue. I really dont know what else to try, but I am fully prepared to buy windows ten from a proper retailer. I have spent all this money and buying a clean version of windows is not a problem I just want to get this issue fixed. I used to use Microsoft FSX and that did the same thing. I have also updated all the drivers from Manufacturers web sites several times throughout this ordeal.

Can you please help, the report is from here on.

Regards

Mike

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Spare (administrator) on 26-06-2017 at 22:22:34
Running from "C:\Users\Spare\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: Z170XP-SLI Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® Ethernet Connection (2) I219-V = Ethernet (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

  Host Name . . . . . . . . . . . . : Spare-PC
  Primary Dns Suffix  . . . . . . . :
  Node Type . . . . . . . . . . . . : Hybrid
  IP Routing Enabled. . . . . . . . : No
  WINS Proxy Enabled. . . . . . . . : No
  DNS Suffix Search List. . . . . . : lan

Ethernet adapter Ethernet:

  Connection-specific DNS Suffix  . : lan
  Description . . . . . . . . . . . : Intel® Ethernet Connection (2) I219-V
  Physical Address. . . . . . . . . : 40-8D-5C-51-B8-CB
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Link-local IPv6 Address . . . . . : fe80::8c53:90e0:bae5:f2dd%5(Preferred)
  IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Lease Obtained. . . . . . . . . . : 26 June 2017 21:23:35
  Lease Expires . . . . . . . . . . : 27 June 2017 21:25:33
  Default Gateway . . . . . . . . . : 192.168.1.254
  DHCP Server . . . . . . . . . . . : 192.168.1.254
  DHCPv6 IAID . . . . . . . . . . . : 54562140
  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-B6-79-63-40-8D-5C-51-B8-CB
  DNS Servers . . . . . . . . . . . : 192.168.1.254
  NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 1:

  Connection-specific DNS Suffix  . :
  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes
  IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2488:2f42:d12f:92ff(Preferred)
  Link-local IPv6 Address . . . . . : fe80::2488:2f42:d12f:92ff%6(Preferred)
  Default Gateway . . . . . . . . . : ::
  DHCPv6 IAID . . . . . . . . . . . : 117440512
  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-B6-79-63-40-8D-5C-51-B8-CB
  NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dsldevice.lan
Address:  192.168.1.254

Name:    google.com
Addresses:  2a00:1450:4009:808::200e
 216.58.208.174


Pinging google.com [216.58.208.174] with 32 bytes of data:
Reply from 216.58.208.174: bytes=32 time=21ms TTL=54
Reply from 216.58.208.174: bytes=32 time=21ms TTL=54

Ping statistics for 216.58.208.174:
   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 21ms, Maximum = 21ms, Average = 21ms
Server:  dsldevice.lan
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 206.190.36.45
 98.139.180.149
 98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=163ms TTL=48
Reply from 206.190.36.45: bytes=32 time=163ms TTL=48

Ping statistics for 206.190.36.45:
   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 163ms, Maximum = 163ms, Average = 163ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 5...40 8d 5c 51 b8 cb ......Intel® Ethernet Connection (2) I219-V
 1...........................Software Loopback Interface 1
 6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
         0.0.0.0          0.0.0.0    192.168.1.254      192.168.1.3     35
       127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
       127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
 127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
     192.168.1.0    255.255.255.0         On-link       192.168.1.3    291
     192.168.1.3  255.255.255.255         On-link       192.168.1.3    291
   192.168.1.255  255.255.255.255         On-link       192.168.1.3    291
       224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
       224.0.0.0        240.0.0.0         On-link       192.168.1.3    291
 255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
 255.255.255.255  255.255.255.255         On-link       192.168.1.3    291
===========================================================================
Persistent Routes:
 None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination      Gateway
 6    331 ::/0                     On-link
 1    331 ::1/128                  On-link
 6    331 2001::/32                On-link
 6    331 2001:0:4137:9e76:2488:2f42:d12f:92ff/128
                                   On-link
 5    291 fe80::/64                On-link
 6    331 fe80::/64                On-link
 6    331 fe80::2488:2f42:d12f:92ff/128
                                   On-link
 5    291 fe80::8c53:90e0:bae5:f2dd/128
                                   On-link
 1    331 ff00::/8                 On-link
 5    291 ff00::/8                 On-link
 6    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/26/2017 09:45:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifest.

Error: (06/26/2017 09:37:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifest.

Error: (06/26/2017 09:36:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifest.

Error: (06/26/2017 09:36:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifest.

Error: (06/26/2017 09:23:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: FreemakeUtilsService.exe, version: 1.0.0.0, time stamp: 0x5804aeb6
Faulting module name: KERNELBASE.dll, version: 10.0.15063.296, time stamp: 0x28e9cf15
Exception code: 0xe0434352
Fault offset: 0x000eb802
Faulting process ID: 0xe30
Faulting application start time: 0xFreemakeUtilsService.exe0
Faulting application path: FreemakeUtilsService.exe1
Faulting module path: FreemakeUtilsService.exe2
Report ID: FreemakeUtilsService.exe3
Faulting package full name: FreemakeUtilsService.exe4
Faulting package-relative application ID: FreemakeUtilsService.exe5

Error: (06/26/2017 09:23:32 PM) (Source: .NET Runtime) (User: )
Description: Application: FreemakeUtilsService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
  at FreemakeUtilsService.Statistics.Manager.ApplyNewTargetsConfigs()
  at FreemakeUtilsService.Statistics.Manager.TargetsConfigSyncCompleted(System.Object​, System.EventArgs)
  at FreemakeUtilsService.Common.Synchronizer.OnWorkerCompleted(System.Object, System.ComponentModel.RunWorkerCompletedEventArgs)
  at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(System.ComponentMode​l.RunWorkerCompletedEventArgs)
  at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(System.Object)
  at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext,​ System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.​ExecuteWorkItem()
  at System.Threading.ThreadPoolWorkQueue.Dispatch()
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (06/26/2017 07:39:55 PM) (Source: Application Hang) (User: )
Description: The program X-Plane.exe version 11.0.2.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1e2c

Start Time: 01d2eea7746f9589

Termination Time: 2

Application Path: D:\X-Plane 11\X-Plane.exe

Report Id: 662a15b0-76cb-4f9b-a39b-835282ed8207

Faulting package full name:

Faulting package-relative application ID:

Error: (06/26/2017 05:31:22 PM) (Source: thermald) (User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(List`1& smartFanConfigs)
  at thermald.MainWindow.SystemFanDispatcherTimer_Tick(Object sender, EventArgs e)

Error: (06/26/2017 05:31:22 PM) (Source: thermald) (User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(List`1& smartFanConfigs)

Error: (06/26/2017 05:31:22 PM) (Source: thermald) (User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)


System errors:
=============
Error: (06/26/2017 09:23:55 PM) (Source: Service Control Manager) (User: )
Description: The EasyTune Engine service has reported an invalid current state 0.

Error: (06/26/2017 09:23:36 PM) (Source: Service Control Manager) (User: )
Description: The EasyTune Engine service has reported an invalid current state 0.

Error: (06/26/2017 09:23:33 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service terminated unexpectedly. It has done this 1 time(s).

Error: (06/26/2017 09:23:31 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error:
%%50 = The request is not supported.


Error: (06/26/2017 09:23:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:21:33 PM on ‎6/‎26/‎2017 was unexpected.

Error: (06/26/2017 09:23:26 PM) (Source: Application Popup) (User: )
Description: ACPI5

Error: (06/26/2017 09:20:40 PM) (Source: Service Control Manager) (User: )
Description: The Freemake Improver service terminated unexpectedly. It has done this 1 time(s).

Error: (06/26/2017 09:20:37 PM) (Source: Service Control Manager) (User: )
Description: The EasyTune Engine service has reported an invalid current state 0.

Error: (06/26/2017 09:20:18 PM) (Source: Service Control Manager) (User: )
Description: The EasyTune Engine service has reported an invalid current state 0.

Error: (06/26/2017 09:20:13 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error:
%%50 = The request is not supported.



Microsoft Office Sessions:
=========================
Error: (06/26/2017 09:45:24 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifestC:\WINDOWS\W​inSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifestE:\Audacity\​audacity.exe

Error: (06/26/2017 09:37:34 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifestC:\WINDOWS\W​inSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifestE:\Audacity\​audacity.exe

Error: (06/26/2017 09:36:59 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifestC:\WINDOWS\W​inSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifestE:\Audacity\​audacity.exe

Error: (06/26/2017 09:36:15 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_108e4f62dfe5d999.manifestC:\WINDOWS\W​inSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f.manifestE:\Audacity\​audacity.exe

Error: (06/26/2017 09:23:33 PM) (Source: Application Error)(User: )
Description: FreemakeUtilsService.exe1.0.0.05804aeb6KERNELBASE.dll10.0.15063.29628e9cf15e0434​352000eb802e3001d2eeba147c4ec2C:\ProgramData\Freemake\FreemakeUtilsService\Freem​akeUtilsService.exeC:\WINDOWS\System32\KERNELBASE.dlla14cde6c-0533-441b-8f8a-df237ed49ed7

Error: (06/26/2017 09:23:32 PM) (Source: .NET Runtime)(User: )
Description: Application: FreemakeUtilsService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
  at FreemakeUtilsService.Statistics.Manager.ApplyNewTargetsConfigs()
  at FreemakeUtilsService.Statistics.Manager.TargetsConfigSyncCompleted(System.Object​, System.EventArgs)
  at FreemakeUtilsService.Common.Synchronizer.OnWorkerCompleted(System.Object, System.ComponentModel.RunWorkerCompletedEventArgs)
  at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(System.ComponentMode​l.RunWorkerCompletedEventArgs)
  at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(System.Object)
  at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext,​ System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.​ExecuteWorkItem()
  at System.Threading.ThreadPoolWorkQueue.Dispatch()
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (06/26/2017 07:39:55 PM) (Source: Application Hang)(User: )
Description: X-Plane.exe11.0.2.11e2c01d2eea7746f95892D:\X-Plane 11\X-Plane.exe662a15b0-76cb-4f9b-a39b-835282ed8207

Error: (06/26/2017 05:31:22 PM) (Source: thermald)(User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(List`1& smartFanConfigs)
  at thermald.MainWindow.SystemFanDispatcherTimer_Tick(Object sender, EventArgs e)

Error: (06/26/2017 05:31:22 PM) (Source: thermald)(User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(List`1& smartFanConfigs)

Error: (06/26/2017 05:31:22 PM) (Source: thermald)(User: )
Description: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
  at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
  at System.Collections.Generic.List`1.get_Item(Int32 index)
  at thermald.MainWindow.SetupSmartFanConfigsToControlRegister(FanTemperatureInput temperatureSelection, List`1& smartFanConfigs, HardwareMonitoredDataCollection& hardwareMonitoredDatas)


CodeIntegrity Errors:
===================================
 Date: 2017-06-25 13:15:18.378
 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbw​e\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

 Date: 2017-06-15 00:09:57.217
 Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbw​e\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.


=========================== Installed Programs ============================

@BIOS B15.0713.1 (HKLM-x32\...\{C9D46F25-5F9D-4E25-B24F-BC00E9EDF529}) (Version: 3.00.0000 - GIGABYTE) Hidden
@BIOS B15.0713.1 (HKLM-x32\...\InstallShield_{C9D46F25-5F9D-4E25-B24F-BC00E9EDF529}) (Version: 3.00.0000 - GIGABYTE)
3DOSD (HKLM-x32\...\{F0D1FAA5-F9F8-4524-9B65-A5BFDDD5A29B}) (Version: 1.00.0010 - GIGABYTE) Hidden
3DOSD (HKLM-x32\...\InstallShield_{F0D1FAA5-F9F8-4524-9B65-A5BFDDD5A29B}) (Version: 1.00.0010 - GIGABYTE)
7-Zip 17.00 beta (x64) (HKLM\...\7-Zip) (Version: 17.00 beta - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Ambient LED (HKLM-x32\...\{BEF97B38-D1B8-45B4-A60A-AF5C1556CC72}) (Version: 1.00.1507.0101 - GIGABYTE) Hidden
Ambient LED (HKLM-x32\...\InstallShield_{BEF97B38-D1B8-45B4-A60A-AF5C1556CC72}) (Version: 1.00.1507.0101 - GIGABYTE)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 382.05 - NVIDIA Corporation) Hidden
APP Center (HKLM-x32\...\{B164E11B-19B5-432F-ABFA-2D50746C9E50}) (Version: 1.00.1602.2501 - GIGABYTE) Hidden
APP Center (HKLM-x32\...\InstallShield_{B164E11B-19B5-432F-ABFA-2D50746C9E50}) (Version: 1.00.1602.2501 - GIGABYTE)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.35.1 - Asmedia Technology)
Audacity 2.1.3 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.3 - Audacity Team)
AutoGreen (HKLM-x32\...\{CFB76B97-0C1C-4E1A-999A-DE62FA5FEB9A}) (Version: 1.0 - GIGABYTE) Hidden
AutoGreen (HKLM-x32\...\InstallShield_{CFB76B97-0C1C-4E1A-999A-DE62FA5FEB9A}) (Version: 1.0 - GIGABYTE)
BUSB (HKLM-x32\...\{0AADC50C-C4F8-49A7-8699-AFE46875CA67}) (Version: 1.15.0623.1 -  GIGABYTE)
Cloud Station (Server) (HKLM-x32\...\{5D132D9D-2A99-48CF-9DCC-775DF6F31384}) (Version: 1.00.1507.1501 - GIGABYTE) Hidden
Cloud Station (Server) (HKLM-x32\...\InstallShield_{5D132D9D-2A99-48CF-9DCC-775DF6F31384}) (Version: 1.00.1507.1501 - GIGABYTE)
CloudStation (HKLM-x32\...\{6D8DA122-A40A-421B-9D95-FE4C806BCDBE}) (Version: 1.00.0019 - GIGABYTE) Hidden
CloudStation (HKLM-x32\...\InstallShield_{6D8DA122-A40A-421B-9D95-FE4C806BCDBE}) (Version: 1.00.0019 - GIGABYTE)
CPUID CPU-Z 1.79.1 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CPUID HWMonitor 1.31 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
EasyTune (HKLM-x32\...\{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.15.0724 - GIGABYTE) Hidden
EasyTune (HKLM-x32\...\InstallShield_{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.15.0724 - GIGABYTE)
EasyTuneEngineService (HKLM-x32\...\{964575C3-5820-4642-A89A-754255B5EFE1}) (Version: 1.15.0724 - GIGABYTE) Hidden
EasyTuneEngineService (HKLM-x32\...\InstallShield_{964575C3-5820-4642-A89A-754255B5EFE1}) (Version: 1.15.0724 - GIGABYTE)
EVGA Precision XOC (HKLM-x32\...\{A36700C1-7415-443A-BD03-FF6FACC5451A}) (Version: 6.1.8 - EVGA Corporation)
Fast Boot (HKLM-x32\...\{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.15.0626 - GIGABYTE) Hidden
Fast Boot (HKLM-x32\...\InstallShield_{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.15.0626 - GIGABYTE)
Fly UK SkyTrack (HKLM-x32\...\Fly UK SkyTrack) (Version: 1.5 - Fly UK)
Freemake YouTube To MP3 Boom (HKLM-x32\...\Freemake YouTube To MP3 Boom_is1) (Version: 1.0.4 - Ellora Assets Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.110 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Input Director v1.4  (HKLM-x32\...\Input Director) (Version: 1.4 - Imperative Software Pty Ltd)
Intel Extreme Tuning Utility (HKLM-x32\...\{3e93c46f-8b15-4bb9-939f-646ab7287be9}) (Version: 6.0.2.1 - Intel Corporation)
Intel Extreme Tuning Utility (HKLM-x32\...\{51B6F1D8-D460-4883-BB85-66C3BD88771B}) (Version: 6.0.2.1 - Intel Corporation) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® Network Connections 21.1.29.0 (HKLM\...\PROSetDX) (Version: 21.1.29.0 - Intel)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 15.2.0.1020 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.6 (HKLM\...\{6C9365EB-1F9E-4893-9196-3EC77C88D0C5}) (Version: 2.6.2.0 - Intel)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\3FD0C489-0F02-481a-A3E1-9754CD396761) (Version:  - Intel Corporation)
Java 8 Update 131 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
Lightshot-5.4.0.10 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.4.0.10 - Skillbrains)
Malwarebytes version 3.1.2.1733 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.1.2.1733 - Malwarebytes)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{d491dd9d-2eda-4d75-b504-1a201436e7fd}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{3994d355-238a-4612-af93-26d13deddef1}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
MiniTool Power Data Recovery Free Edition 7.0 (HKLM\...\MiniTool Power Data Recovery Free Edition_is1) (Version:  - MiniTool Solution Ltd.)
Mixxx 2.0.0 (64-bit) (HKLM-x32\...\Mixxx (2.0.0)) (Version: 2.0.0 - The Mixxx Development Team)
Navigraph Charts 5 (HKLM-x32\...\{2B75E5F3-4A54-48C4-A014-1BDA3E7544D4}) (Version: 5.0.11.0 - Navigraph)
Navigraph FMS Data Manager 1.6.3.0220 (HKLM-x32\...\{7E4D5716-374A-4DB6-90CF-D2AEB67362CE}_is1) (Version: 1.6.3.0220 - Navigraph)
Navigraph Simlink 1.0.1.0531 (HKLM-x32\...\{39C93A6F-2E69-450A-8F34-B7E327EDB900}_is1) (Version: 1.0.1.0531 - Navigraph)
NVIDIA 3D Vision Driver 382.05 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 382.05 - NVIDIA Corporation)
NVIDIA Graphics Driver 382.05 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 382.05 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.26 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.26 - NVIDIA Corporation)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 19.0.2 - OBS Project)
ON_OFF Charge 2 B15.0709.1 (HKLM-x32\...\{6B4ED6F7-BB88-4945-B0C6-01410E1BAC3A}) (Version: 1.00.0000 - GIGABYTE) Hidden
ON_OFF Charge 2 B15.0709.1 (HKLM-x32\...\InstallShield_{6B4ED6F7-BB88-4945-B0C6-01410E1BAC3A}) (Version: 1.00.0000 - GIGABYTE)
PlatformPowerManagement (HKLM-x32\...\{7A6EB543-522C-4784-9DB5-4FC87522EBDF}) (Version: 1.15.0707 - GIGABYTE) Hidden
PlatformPowerManagement (HKLM-x32\...\InstallShield_{7A6EB543-522C-4784-9DB5-4FC87522EBDF}) (Version: 1.15.0707 - GIGABYTE)
RAPID Mode (HKLM\...\{4B94C023-022A-4271-A1D6-744ABE74D220}) (Version: 1.0.0.97 - Samsung Electronics Co., Ltd.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7727 - Realtek Semiconductor Corp.)
Reimage Repair (HKLM\...\Reimage Repair) (Version: 1.8.6.5 - Reimage)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 5.1.0.1120 - Samsung Electronics)
SIV (HKLM-x32\...\{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.15.0721 - GIGABYTE) Hidden
SIV (HKLM-x32\...\InstallShield_{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.15.0721 - GIGABYTE)
Smart Backup B15.0707.1  (x64) (HKLM-x32\...\{BC1FA5CF-A36F-4C61-9638-09D0B431B006}) (Version: 1.00.0003 - GIGABYTE)
smartCARS - jet2virtual.com (en-US) (HKLM\...\{F6986609-918D-48B6-8F01-E38E2B22A1ED_en-US}) (Version: 2.1.30.0 - TFDi Design)
SmartKeyboard (HKLM-x32\...\{75B74C36-A9C6-4912-B4BB-C461AA36D01E}) (Version: 1.00.0000 - GIGABYTE) Hidden
SmartKeyboard (HKLM-x32\...\InstallShield_{75B74C36-A9C6-4912-B4BB-C461AA36D01E}) (Version: 1.00.0000 - GIGABYTE)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.24.1 - Synaptics Incorporated)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.1.4 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.77242 - TeamViewer)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
Unigine Valley Benchmark version 1.0 (HKLM-x32\...\Unigine Valley Benchmark_is1) (Version: 1.0 - Unigine Corp.)
UVK - Ultra Virus Killer (HKLM\...\UVK - Ultra virus killer) (Version: 10.6.0.0 - Carifred)
VRiSim version Rel.2016-07-12 (HKLM-x32\...\{8283A614-1708-4B0A-AFA4-88CF1913752E}_is1) (Version: Rel.2016-07-12 - VRInsight Inc.)
vroute.info - 1  (HKCU\...\5ff0fb0cf6679301) (Version: 2.1.1.16 - vroute)
Vulkan Run Time Libraries 1.0.42.1 (HKLM\...\VulkanRT1.0.42.1) (Version: 1.0.42.1 - LunarG, Inc.)
WhoCrashed 5.54 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 16333.66 MB
Available physical RAM: 11698.36 MB
Total Virtual: 18765.66 MB
Available Virtual: 13618.23 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:209.12 GB) (Free:156.58 GB) NTFS
2 Drive d: (XPLane) (Fixed) (Total:232.88 GB) (Free:152.22 GB) NTFS
3 Drive e: (Programs) (Fixed) (Total:55.09 GB) (Free:15.95 GB) NTFS
4 Drive f: (Data) (Fixed) (Total:465.75 GB) (Free:465.07 GB) NTFS
6 Drive h: (FSX Utilities) (Fixed) (Total:177.73 GB) (Free:20.29 GB) NTFS

========================= Users: ========================================

User accounts for \\SPARE-PC

Administrator            DefaultAccount           Guest                    
Spare                    


**** End of log ****
Reply

#2
I would  perform a clean boot then check  to see if the computer will  PC Freeze How to perform a clean boot in Windows

I would like you to run this scan

[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
Reply

#3
Hi

Attached is the Malwarebytes scan report, it did find 143 PUPs which I am surprised at, I only did a scan a few days ago. The report does not show the pups tho


Attached Files
.txt   MTB.txt (Size: 36.83 KB / Downloads: 590)
Reply

#4
that's not the malwarebytes report did you do the clean boot?
Reply

#5
Sorry it did show the pups I exported the wrong report, the correct one is pasted below and attached.

Malwarebytes
http://www.malwarebytes.com

-Log Details-
Scan Date: 6/26/17
Scan Time: 11:50 PM
Log File: MB Report 26.06.17.txt
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2236
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: SPARE-PC\Spare

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 353797
Threats Detected: 140
Threats Quarantined: 140
Time Elapsed: 1 min, 22 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 37
PUP.Optional.Reimage, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ReimageRealTimeProtector, Quarantined, [1072], [327181],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\APPID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}, Quarantined, [1072], [332494],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}, Quarantined, [1072], [332494],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}, Quarantined, [1072], [332494],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}\InprocServer32, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\REI_AxControl.ReiEngine, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\REI_AxControl.ReiEngine.1, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\TYPELIB\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\INTERFACE\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\INTERFACE\{BD51A48E-EB5F-4454-8774-EF962DF64546}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{BD51A48E-EB5F-4454-8774-EF962DF64546}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{BD51A48E-EB5F-4454-8774-EF962DF64546}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}\InprocServer32, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKU\S-1-5-21-3756523869-3458838607-2563369696-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{10ECCE17-29B5-4880-A8F5-EAD298611484}, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, HKCR\\REI_AxControl.ReiEngine, Delete-on-Reboot, [1072], [327197],1.0.2236
PUP.Optional.Reimage, HKCR\\REI_AxControl.ReiEngine.1, Delete-on-Reboot, [1072], [327197],1.0.2236
PUP.Optional.Reimage, HKU\S-1-5-21-3756523869-3458838607-2563369696-1000\SOFTWARE\Reimage, Quarantined, [1072], [357494],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\REIMAGE.EXE, Quarantined, [1072], [327200],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{B0698882-D42C-4904-B1BE-4A393CBC23E8}, Quarantined, [1072], [332365],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{C790B45C-3A6A-450B-A6FE-1DE2A2EF838B}, Quarantined, [1072], [332363],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\REIMAGE\Reimage Repair, Quarantined, [1072], [336077],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\REI_AxControl.DLL, Quarantined, [1072], [327193],1.0.2236
PUP.Optional.Reimage, HKU\S-1-5-21-3756523869-3458838607-2563369696-1000\SOFTWARE\REIMAGE\PC REPAIR, Quarantined, [1072], [327204],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Reimage Repair, Quarantined, [1072], [327201],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\APPID\REI_AxControl.DLL, Quarantined, [1072], [327193],1.0.2236
PUP.Optional.Reimage, HKU\S-1-5-21-3756523869-3458838607-2563369696-1000\SOFTWARE\LOCAL APPWIZARD-GENERATED APPLICATIONS\Reimage - Windows Problem Relief., Quarantined, [1072], [327203],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\REI_AxControl.DLL, Quarantined, [1072], [327193],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Reimage Reminder, Quarantined, [1072], [332362],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\ReimageUpdater, Quarantined, [1072], [332364],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\REIMAGE.EXE, Quarantined, [1072], [327200],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\REIMAGE\REIMAGE PROTECTOR, Quarantined, [1072], [332504],1.0.2236

Registry Value: 6
PUP.Optional.Reimage, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\REIMAGE.EXE|, Quarantined, [1072], [327200],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{B0698882-D42C-4904-B1BE-4A393CBC23E8}|PATH, Quarantined, [1072], [332365],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{C790B45C-3A6A-450B-A6FE-1DE2A2EF838B}|PATH, Quarantined, [1072], [332363],1.0.2236
PUP.Optional.Reimage, HKU\S-1-5-21-3756523869-3458838607-2563369696-1000\SOFTWARE\REIMAGE\PC REPAIR|QUITMESSAGE, Quarantined, [1072], [327204],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\REIMAGE.EXE|, Quarantined, [1072], [327200],1.0.2236
PUP.Optional.Reimage, HKLM\SOFTWARE\REIMAGE\REIMAGE PROTECTOR|CFLPATH, Quarantined, [1072], [332504],1.0.2236

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 19
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\PROGRAMDATA\REIMAGE PROTECTOR, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\REIMAGE REPAIR, Quarantined, [1072], [327185],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2137\DownloaderTemp, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2326\DownloaderTemp, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\Microsoft.VC90.CRT, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2137, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2326, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\REI, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Microsoft.VC90.CRT, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Protector, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE, Quarantined, [1072], [327184],1.0.2236

File: 78
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REIGUARD.EXE, Quarantined, [1072], [327181],1.0.2236
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE REPAIR\REI_AXCONTROL.DLL, Quarantined, [1072], [327205],1.0.2236
PUP.Optional.Reimage, C:\PROGRAMDATA\REIMAGE PROTECTOR\CFL.REI, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results\active_protection.txt, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results\ProtectorPackage.log, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results\ProtectorUpdater.log, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results\scan_agent_result_log.txt, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Reimage Protector\Results\url_setting_definitions.txt, Quarantined, [1072], [327186],1.0.2236
PUP.Optional.Reimage, C:\USERS\PUBLIC\DESKTOP\PC SCAN & REPAIR BY REIMAGE.LNK, Quarantined, [1072], [327183],1.0.2236
PUP.Optional.Reimage, C:\WINDOWS\TEMP\REIMAGE.LOG, Quarantined, [1072], [334717],1.0.2236
PUP.Optional.Reimage, C:\USERS\SPARE\APPDATA\LOCAL\TEMP\REIMAGE.LOG, Quarantined, [1072], [334717],1.0.2236
PUP.Optional.Reimage, C:\USERS\SPARE\DOWNLOADS\REIMAGEREPAIR (1).EXE, Quarantined, [1072], [331559],1.0.2236
PUP.Optional.Reimage, C:\USERS\SPARE\DOWNLOADS\REIMAGEREPAIR.EXE, Quarantined, [1072], [331559],1.0.2236
PUP.Optional.Reimage, C:\USERS\SPARE\APPDATA\LOCAL\TEMP\REIMAGEPACKAGE.EXE, Quarantined, [1072], [331559],1.0.2236
PUP.Optional.SpeedItUp, C:\WINDOWS\REIMAGE.INI, Quarantined, [1167], [329423],1.0.2236
PUP.Optional.Reimage, C:\WINDOWS\SYSTEM32\TASKS\REIMAGE REMINDER, Quarantined, [1072], [327188],1.0.2236
PUP.Optional.Reimage, C:\WINDOWS\SYSTEM32\TASKS\REIMAGEUPDATER, Quarantined, [1072], [327190],1.0.2236
PUP.Optional.Reimage, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\REIMAGE REPAIR\REIMAGE REPAIR.LNK, Quarantined, [1072], [327185],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Help & Support.lnk, Quarantined, [1072], [327185],1.0.2236
PUP.Optional.Reimage, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Reimage Repair\Run in safe mode.lnk, Quarantined, [1072], [327185],1.0.2236
PUP.Optional.Reimage, C:\REI\AV\HBEDV.KEY, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\Microsoft.VC90.CRT\msvcr90.dll, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\avupdate.conf, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\avupdate.exe, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\avupdate_msg.avr, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\savapi3_restart.exe, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\savapi3_start.exe, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\AV\savapi3_stop.exe, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\debug-repair-2.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\debug-repair.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\Info_EnvironmentVars.res, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\Info_Installed.rec, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\JunkScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\out.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\RegistryScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2137\StabilityScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\debug-repair-2.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\debug-repair.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\Info_EnvironmentVars.res, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\Info_Installed.rec, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\JunkScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\out.log, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\RegistryScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Results\EXE1.8.6.5\RUN20170626_2326\StabilityScanRes.xml, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2137\ApplicationList.ini, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\Temp\20170626_2326\ApplicationList.ini, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\About.txt, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\cfl.rei, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\QRes.rei, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\rei1865nvt.ini, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\reimage.qsr, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\rei\SupportInfoTool.ini, Quarantined, [1072], [327187],1.0.2236
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE REPAIR\REIMAGEICON.ICO, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Protector\ProtectorUpdater.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Protector\ReiProtectorM.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Protector\ReiScanner.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Protector\ReiSystem.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Microsoft.VC90.CRT\msvcr90.dll, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\LZMA.EXE, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Reimage Repair.url, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Reimage.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\ReimageReminder.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\ReimageRepair.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\ReimageSafeMode.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Reimage_SafeMode.ico, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Reimage_uninstall.ico, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\Reimage_website.ico, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_AVIRA.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_AxControl.inf, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_Axcontrol.lza, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_Engine.dll, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_Engine.lza, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\REI_SupportInfoTool.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\savapi3.dll, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\uninst.exe, Quarantined, [1072], [327184],1.0.2236
PUP.Optional.Reimage, C:\Program Files\Reimage\Reimage Repair\version.rei, Quarantined, [1072], [327184],1.0.2236

Physical Sector: 0
(No malicious items detected)


(end)

Yes I did a clean boot, followed the link you provided and then followed the instructions for system config and disabled all start up items in task manager
Reply

#6
[Image: icon1449155872.png]Zemana AntiMalware

download and install Zemana AntiMalware
  • check for updates select on scan [Image: 2fSZJuQ]  after the scan is completed
  • remove any malware that is found
  • select on  reports [Image: 2gOiKD6]
  • select open report select file save as
  • save the report
  • post the report on your next reply on the   forum






[quote='Britec' pid='31' dateline='1410017859']
[Image: junkware_removal_tool.png] Fix with Junkware Removal Tool

Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on [Image: junkware_removal_tool.png] icon and select [Image: RunAsAdmin.jpg] Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.




[Image: hitmanpro.png]HitmanPro



  • Please download HitmanPro.
  • Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
  • Click on the next button. You must agree with the terms of EULA.
  • Check the box beside "No, I only want to perform a one-time scan to check this computer".
  • Click on the next button.
  • The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
  • When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
  • Click on the next button.
  • Click on the "Export scan results to XML file".
  • Save that file to your desktop and post in your next reply.





Please download [Image: adwcleane.png] AdwCleaner (by Xplode) and save it to your Desktop


  • Right-click on AdwCleaner.exe and Run as administrator
  • Click Scan. (AdwCleaner will now scan for Adware.)

  • Once scan finishes, click Clean, now follow the on screen prompts.

  • [size=small]Your computer should now reboot.
Reply

#7
Does this help, i was taken from Who crashed Software

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 23/06/2017 02:08:14 your computer crashed
crash dump file: C:\WINDOWS\Minidump\062317-5343-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C3F0)
Bugcheck code: 0x1A (0x61941, 0xFFFFF27D000005FF, 0xB, 0xFFFFE2816E937440)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 23/06/2017 02:08:14 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: tpm.sys (tpm+0x27437)
Bugcheck code: 0x1A (0x61941, 0xFFFFF27D000005FF, 0xB, 0xFFFFE2816E937440)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\drivers\tpm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TPM Device Driver
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at

Zemana Report Attached

JRT report attached

Hitman Pro Report below

<?xml version="1.0"?>
<Log filesProcessed="48101" timeSpentInSecs="73" date="2017-06-27T00:58:04" version="3.7.20.286" scan="Normal" windows="10.0.0.15063.X64/8" computer="SPARE-PC"/>

Adware Report Attached

I am now replying on my laptop after rebooting my PC gets to the welcome screen, Hangs and then shuts down and attempts to re boot. This is repeating it self over and over. It will not get to the desktop now. Not blaming you at all just need evan more help now lol


Attached Files
.txt   2017.06.27-00.32.55-i0-t92-d1.txt (Size: 1.27 KB / Downloads: 580)
.txt   JRT.txt (Size: 892 bytes / Downloads: 561)
.txt   AdwCleaner[S4].txt (Size: 2.1 KB / Downloads: 582)
Reply

#8
do a startup repair start watching from 4.10 do you have windows 10 installation flash drive or cd?

if not do you have windows recovery flash drive or cd?

it happen because your system have malware on it



Reply

#9
Hi There again

I have now got the PC running again but I had to do a re set (Reinstall) from the advanced options screen.

Any more advice as have done all this before?
Reply

#10
ok how is the system working since you reinstall the OS
Reply



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