windows command processor

[dsldg2]

hi guys, got a problem and need some help please.
I use winpatrol as well as malwarebytes, & kaspersky,
winpatrol asked me if i want to allow "windows command processor" to run at startup, if I allow this my BBc iplayer will not show video or sound..
I used acronis to reinstall and all worked again, but I keep getting the winpatrol warning and as long as I disallow all is fine.
is this a virus, neither kaspersky or malwarenytes find anything.. how do I remove windows command processor, or should it be left alone.
thenks Brian..

[smirk24]

Try uploading windows command processor to virus total

[dsldg2]

smirk24, well virus wants a folder or something. all I have is the name "wimdows command processor"
that winpatrol gives me.. this is a laptop that I use only for youtube & iplayer, no email etc.
I do use ccleaner and I hear that they had a problem with one of there vershions being hacked, could this be the cause>
thanks

[Britec]

 Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.

[Partha]

Please run a scan with Zemana Antimalware Free and let me know the results
https://www.zemana.com/AntiMalware

[dsldg2]

(09-23-2017, 07:01 PM)Britec Wrote:   Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.

I tried sending the doc's to you Brian but I dont see them , did you get them...

[Compton]

just copy and paste content here

[Partha]

You could post the results on this thread itself but I wanted you to run the scan with Zemana. Did you perform the scan?

[dsldg2]

I get a warning that the message is to long, how do I send them..

[dsldg2]

(09-23-2017, 07:01 PM)Britec Wrote:   Scan with Farbar Recovery Scan Tool


Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Right-click on  icon and select  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please copy and paste their content into your next reply.