Brand new Battery, Laptop wont boot

[SiTheFlyGuy]

Hi everyone,

So I recently bought a brand new battery for my Toshiba Satellite laptop because I kept getting an alert from windows saying "consider replacing your battery". I made sure I purchased the right battery and as well as the model number (PA3817U-1BRS)

I inserted the brand new battery into my laptop and plugged in the AC Power Adapter. I found that the laptop would not boot up at all, but when I took the battery out, the laptop booted up fine with just the Power adapter plugged in. Solutions I have already tried are:

Taking out the battery and ac adapter , and holding down the power button for 20-30 seconds to drain out any charge in the laptop.
Other solution I have tried was going into device manager and uninstalling "Microsoft AC Adapter" and "ACPI- Control Method Battery" but no luck with those solutions.

Anyone else able to help me out?

Thanks

[GuiltySpark]

Plug in the battery and allow it to build up charge without using the laptop for a couple of hours, sometimes batteries need to build a low charge before they can be used effectively.

If it still doesn't work it may be a bad battery sold to you, contact the seller and tell them whats happening, they may send a replacement.

[SiTheFlyGuy]

(11-04-2017, 06:04 PM)GuiltySpark Wrote:  Plug in the battery and allow it to build up charge without using the laptop for a couple of hours, sometimes batteries need to build a low charge before they can be used effectively.

If it still doesn't work it may be a bad battery sold to you, contact the seller and tell them whats happening, they may send a replacement.

Thanks, will give it a try and let you know!

[SiTheFlyGuy]

(11-04-2017, 07:10 PM)SiTheFlyGuy Wrote:  

(11-04-2017, 06:04 PM)GuiltySpark Wrote:  Plug in the battery and allow it to build up charge without using the laptop for a couple of hours, sometimes batteries need to build a low charge before they can be used effectively.

If it still doesn't work it may be a bad battery sold to you, contact the seller and tell them whats happening, they may send a replacement.

Thanks, will give it a try and let you know!

Hi again, I let the laptop charge last night for about 4 hours without use and still no luck. What I noticed was an orange blinking light which I think indicates low power or something.. I'll have to get in contact with the seller I guess

[Double clutch]

Like GS said you may have got a bad battery, so exchange the battery and go from there. process of elimination.

[Compton]

it could be the laptop charging circuit but like everyone said let make sure it's not a bad battery

[KlaraH]

Shouldn't we wait for at least 12 hours for a new battery to charge up? Just like new laptop, new phone, etc?
But yeah high chance you got the bad one.