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What's wrong with my hard drive?
#1
I have a Seagate 4TB external hard drive.I recently swapped it out for another one.When I disconnected it I just pulled the power plug, which in retrospect I probably shouldn't have done because I know that sudden power loss can cause problems with drives.I didn't know why that didn't cross my mind.When I went to transfer my files over to the new drive I counldn't.Some of them seem to have become inaccessible.I ran chkdsk /f in the command prompt and it seemed to fix the problem atleast temporarily...long enough for me to transfer most of my files.Now there are files I want to move TO that drive and once again i'm having problems.The transfer process starts, but then just doesn't move.That green progress bar just stays where it starts.

I can open the drive and even the 2 folders still on it, but when it starts loading the files it gets stuck again.It becomes unresponsive if I try to do anything even closing it.I've run chkdsk /r multiple times on the drive and it literally takes about 2 days, or so to get to 10% and just stays there.All there is is a long list of things it says are unreadable and a few entries that say it recovered, or removed, I can't remember which, bad sectors.I guess what i'm asking is can this drive be salvaged?Is there some kind of software I can run to fix, or atleast diagnose it, or should I just try to get what's left of my files off because it's as good as garbage?Obviously I would like to avoid the latter.
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#2
You can download CrystalDiskInfo from https://crystalmark.info/software/CrystalDiskInfo/

Please post a screen shot.
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#3
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#4
the external hard drive is failing and need to be replace
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#5
Well, unless the chkdsk /r results are out, it's difficult to conclude if there is indeed a physical wear on the disk or not

I'd suggest a low level format on the disk with the clean all command and we can then take it from there
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#6
IMPORTANT: Before you do anymore testing on that drive you need to backup your data immediately. The drive looks like it could be failing. At this stage I would NOT run chkdsk /r or anything else on the drive...WHY? because there is a large risk of losing all your data. 

  1. Backup Data
  2. Run CHKDSK /R
  3. Try quick format of the drive


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#7
OK, i'll try to back up my data, but like I said I have a hard time moving things to and from this drive and I still have 1.6TB left on it, so this could take a minute.
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#8
I got most of my files off, but when I try to move the last few I get "can't read file from source or disk".Is there a way around this?
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#9
That sounds like bad sectors on the disk that is stopping you copying data. Bad sectors means new hard drive in my honest opinion, yes you can attempt to repair them, but its like playing Russian roulette with your data.
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