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I can't access the BIOS
#1
I have a laptop (Asus X55U with O.S. W8), that I can't access the BIOS. Every time i press de F2, the PC shuts down and doesn't enter in the BIOS screen. I want to format the computer because there's something wrong with the PC. It writes by im self and sometimes when pressing a letter it writes another letter. I've already scan the PC with malwarebytes and adwcleaner, and beside cleaning a lot of malware, the problem remains. When attaching a usb keyboard, or the windows virtual keyboard, there's no problem with the typing, only with the laptop keyboard.

Before anything, thanks a lot Britec for your wonderful youtube channel (i'm your subscriber).

P.S. - I´m truly sorry for my English (I'm Portuguese).
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#2
https://www.asus.com/support/FAQ/1008829/

i would try press and hold esc or F2 and press power button, do not release esc or F2 until BIOS settings displayed
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#3
it sounds like if the laptop keyboard malfunctioning or the laptop is overheating

try plugging in a USB keyboard then try booting into bios
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#4
(03-03-2018, 12:43 AM)f23948 Wrote:  https://www.asus.com/support/FAQ/1008829/


i would try press and hold esc or F2 and press power button, do not release esc or F2 until BIOS settings displayed

That's the thing, i do that, but instead of the BIOS settings appear, the laptop shuts down (right after the ASUS logo appear).

Any way, thank you very much,

(03-03-2018, 02:04 AM)Compton Wrote:  it sounds like if the  laptop keyboard malfunctioning  or the laptop  is overheating

try plugging in a USB keyboard then try booting bios

The laptop temperature is normal, it's not overheating. Even with the usb keyboard, the result is the same. The laptop shuts down after the ASUS logo appear (I'm thinking in using the hammer, lol)

Thanks any way.
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#5
ok shut the laptop down Unplug power adopter from the laptop

remove the laptop battery from the laptop

plugin power adopter back into the laptop then try booting into bios
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#6
(03-03-2018, 03:11 AM)Compton Wrote:  ok shut the laptop  down Unplug power adopter from the  laptop

remove the laptop battery from the laptop

plugin  power adopter back into   the laptop then try booting  into bios

To add to Comptons reply... After unplugging and removing the battery, hold the power button for 10 seconds... then reinstall battery. This is called a hard reset.
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