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How do I get Windows Defender running again
#21
Yes the problem  probably coming from corrupted user accout
You said you had loging to new user account try follow from link below

https://www.mysysadmintips.com/windows/home-and-media/701-windows-10-we-can-t-connect-to-microsoft-family-at-the-moment
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#22
Good news -- my program of Windows Defender is working again.

John
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#23
did that link fix it?
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