Hi everyone, this computer build I did for a family member seems to keep freezing on him and I can't understand why? After I built it and installed Windows 10 Pro, installed Windows updates etc it was working fine, it never froze once. I have since connected to it via team viewer and this is what I've done so far to try to understand why the computer keeps freezing. (Please note that each time I connected to his PC via team viewer it never froze on me).
I have run some scans (sfc /scan now) which came back with no problems found.
I also looked into the temperatures of everything and everything is running just below 30 degrees which is normal (Nothing is overheating).
I looked into the device manager and everything is normal in there too.
Malware scan with Malwarebytes Pro - no malware found.
Adware scan with adwcleaner - no problems found.
Tried another display to rule out a faulty monitor.
It's a brand new build and I can't figure out what's happening? I was just wondering if anyone else has some ideas? I have included the parts list below:
Everything seemed to work without doing the bios update (as recommended on parts list below) so I did not do a bios update.
Regards
I have run some scans (sfc /scan now) which came back with no problems found.
I also looked into the temperatures of everything and everything is running just below 30 degrees which is normal (Nothing is overheating).
I looked into the device manager and everything is normal in there too.
Malware scan with Malwarebytes Pro - no malware found.
Adware scan with adwcleaner - no problems found.
Tried another display to rule out a faulty monitor.
It's a brand new build and I can't figure out what's happening? I was just wondering if anyone else has some ideas? I have included the parts list below:
Everything seemed to work without doing the bios update (as recommended on parts list below) so I did not do a bios update.
Regards