02-12-2015, 04:42 PM
Hi
I'm hoping someone here can help me with this problem, but I'm concerned it might be a lost cause:
My pc is a custom build that a friend had made for me years ago. Until recently it had been working fine (minor issues but nothing too difficult to sort out). Then one day after updating when it was starting up, it came up stating that my "User Profile Service service failed the logon" and that the user profile cannot be loaded, which is a problem as I am the only administration account on it. At first I wasnt too concerned, I had looked online and found out how to attempt to fix it by booting up safe mode. And this is where my problems have now occurred. I've tried many times to do this by pressing f8 with no luck, and then found out that my pc was installed with a not genuine version of windows 7 by my friend.
What I'm wanting to know is if the reason that I cannot access safe mode is because there is not a genuine version of windows in the system, and if I did buy a genuine version of windows 8, which I was considering upgrading to anyway, will this fix my user profile issue and safe mode problem, or will it cause more problems. I'm not bothered if I lose my stuff that was on my pc as it was nothing important on it.
I'm hoping someone here can help me with this problem, but I'm concerned it might be a lost cause:
My pc is a custom build that a friend had made for me years ago. Until recently it had been working fine (minor issues but nothing too difficult to sort out). Then one day after updating when it was starting up, it came up stating that my "User Profile Service service failed the logon" and that the user profile cannot be loaded, which is a problem as I am the only administration account on it. At first I wasnt too concerned, I had looked online and found out how to attempt to fix it by booting up safe mode. And this is where my problems have now occurred. I've tried many times to do this by pressing f8 with no luck, and then found out that my pc was installed with a not genuine version of windows 7 by my friend.
What I'm wanting to know is if the reason that I cannot access safe mode is because there is not a genuine version of windows in the system, and if I did buy a genuine version of windows 8, which I was considering upgrading to anyway, will this fix my user profile issue and safe mode problem, or will it cause more problems. I'm not bothered if I lose my stuff that was on my pc as it was nothing important on it.