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**Jesse** · (This post was last modified: 02-18-2015, 02:09 PM by Jesse.)

Hi my name is Jesse and i rly need help! first of i have a intel core 7 gefore 640 grafics card and 8 gb ram and its a HP computer. I had some problem with my pc like one week earlier so i needed to like restart the pc completley with windows 8 restoration blah blah i took a usb and downloaded something on another windows 8 pc whatever so i needed to download all my games and programs again but i have internet that if i we use it to much the data will be empty and we either have to pay or wait for next month so i cant rly download anything, so i took the computer to a friend wich live very very far so i could download evey thing and i cant rly go there for awhile. but after evey thing is downloaded and im home again i start seeing the window of the program/game im using is going gray like i tab out or something and my cursor show up and it happens every 5-10 seconds so cant rly use or play any game cuz the window is like losing focus and i dont know what to do expect that when it happens and i do CTRL - C and paste it it says something like the HP Bluetooth thingy is trying to do something and it fails and keep doing it OVER AND OVER again is there a easy fix for this or do i need to format the thing or something please help! and sorry for bad english i try my best to type kinda good and explain things so ppl understand THNX! and if u want the full message just tell me its on the pc thats wierd and im using a mac right now and dont remmember the thing that comes up when i copy!

THIS IS THE MESSAGE

[ Window Title ]
HPConnectedRemoteService

[Main Instruction ]
HPConnectedRemoteService has stopped working

[ Content ]
Windows searches for a solution to the problem ...

[ Cancel]

***Britec*** · (This post was last modified: 02-17-2015, 09:57 PM by Britec.)

Hi Jesse, Welcome to the forum.

It could be a driver issue or something running in background. I would first try and clean boot: How to perform a clean boot in Windows 8

Also try a sfc / scannow Use the System File Checker tool to repair missing or corrupted system files

Also make sure all drivers are install and all windows updates are installed.

Here is a interesting link which could be linked to your issue:

Window switches between inactive and active since upgrading to WIndows 8.1

**GuiltySpark** · 02-17-2015, 10:14 PM

Sounds like a background service at work.

What Bluetooth devices do you have paired with the system?

**Jesse** · 02-18-2015, 02:15 PM

Hi guys i THINK i fixed it i unistalled "HP connected remote" Thnx u guys so much for ur time i rly appriciate it thanks so much!
and i'll try to donate whenever i can ty!

***Britec*** · 02-18-2015, 04:21 PM

Glad we could help, problem resolved - thread closed