I have been trying to figure this out for a few days without any luck.
After a hard, shutdown Win 7 will not recognize USB keyboard and the number buttons on a USB mmo mouse (tracking works).
USB Keyboard works in BIOS.
USB Keyboard and mouse works on laptop.
Tried a different USB keyboard, had same problem.
Thumb Flash Drive will work.
Cell phone will connect with USB.
AMD 780G with onboard USB
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GAMER
System Manufacturer MSI
System Model MS-7641
System Type x64-based PC
Processor AMD FX-4300 Quad-Core Processor, 3800 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V17.15, 4/28/2013
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name gamer\tom
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 5.25 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.8 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
ntbtlog
Tried the following with no results:
uninstalling devices in device manager
made sure windows was updated
rebooting with all USB devices unplugged
safemode
ran check disk
ran system file checker
started with unsigned drivers disabled (F8)
restored to earlier point
checked BIOS settings
unplugged it and removed lithium battery (then replaced with a new one since I had it out and a new one handy)
deleted high/low filter in regedit
removed win update kb3004394
changed usbccgp.sys name to usbccgp.sysold (thinking something was wrong with it)
Updated with AMD Catalyst Control Center
During the process, uninstalled device, restored windows, rebooted numerous times
Tried these programs (thinking it's a driver problem):
SlimDrivers
Tweaking.com
Device Doctor
Didn't find any malware with malwarebytes and Hitmanpro
Running Norton 360
Any insight would be greatly appreciated, as for I cannot find any more information on this type of problem.
After a hard, shutdown Win 7 will not recognize USB keyboard and the number buttons on a USB mmo mouse (tracking works).
USB Keyboard works in BIOS.
USB Keyboard and mouse works on laptop.
Tried a different USB keyboard, had same problem.
Thumb Flash Drive will work.
Cell phone will connect with USB.
AMD 780G with onboard USB
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GAMER
System Manufacturer MSI
System Model MS-7641
System Type x64-based PC
Processor AMD FX-4300 Quad-Core Processor, 3800 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V17.15, 4/28/2013
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name gamer\tom
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 5.25 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.8 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
ntbtlog
Tried the following with no results:
uninstalling devices in device manager
made sure windows was updated
rebooting with all USB devices unplugged
safemode
ran check disk
ran system file checker
started with unsigned drivers disabled (F8)
restored to earlier point
checked BIOS settings
unplugged it and removed lithium battery (then replaced with a new one since I had it out and a new one handy)
deleted high/low filter in regedit
removed win update kb3004394
changed usbccgp.sys name to usbccgp.sysold (thinking something was wrong with it)
Updated with AMD Catalyst Control Center
During the process, uninstalled device, restored windows, rebooted numerous times
Tried these programs (thinking it's a driver problem):
SlimDrivers
Tweaking.com
Device Doctor
Didn't find any malware with malwarebytes and Hitmanpro
Running Norton 360
Any insight would be greatly appreciated, as for I cannot find any more information on this type of problem.