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**RADDY1993** · 04-27-2015, 11:57 AM

So i got a new PC a few weeks ago and it came with Windows 8.1 x64 pre-installed, first thing i did was make a USB recovery stick which works fine as i tested it after my PC wouldn't boot from its own recovery partition. The message i get is "windows cannot find the recovery environment" so i did some searching and noticed i had 2 recovery partitions, is this my problem and if so is there a way to fix it as i would like to have the option to recover from my PC and not rely on my USB. Below are some screenshots i thought you guys would ask for. Thanx

[Image: 190ae7464c.png]

**Compton** · 04-27-2015, 12:16 PM

what are the size of the 2 recovery partition.

**RADDY1993** · (This post was last modified: 04-27-2015, 12:29 PM by RADDY1993.)

One is 8.79GB and the other 300MB you can see in the above image. Also my Windows RE status is Disabled, i try to Enable but is says Failed.

***Britec*** · 04-27-2015, 01:39 PM

What is the make of the computer?

Quote:I got a new PC a few weeks ago

Your new computer should be under warranty, have you call the company you got the computer from?

**RADDY1993** · 04-27-2015, 01:51 PM

Its Zoostorm and i called them today and they are gonna send me a Recovery Disc, once i get that would i be able to wipe the drive with Dban or something and use the Recovery Disc to re-install or do i need a proper copy of Windows 8.1 ? .

**Compton** · 04-27-2015, 01:59 PM

yes you could wipe the HDD with Dban and still use the Recovery Disc

**RADDY1993** · 04-27-2015, 02:59 PM

(04-27-2015, 12:16 PM)Compton Wrote: what are the size of the 2 recovery partition.

(04-27-2015, 01:59 PM)Compton Wrote: yes you could wipe the HDD with Dban and still use the Recovery Disc

Thanx i think i will do that, will i have any trouble with activation or will it work fine as its same OS. I did manage to get a key using Proudkey would that be my proper key. Just to recap i can wipe the drive and do a fresh install from the Zoostorm Recovery Disc ? i didnt think it was able to do fresh installs from a Recovery Disk.

**Compton** · (This post was last modified: 04-27-2015, 03:24 PM by Compton.)

no you will not get any problem with windows activation since you are using the recovery media

its not really a 100% fresh installs because it will come with Zoostorm bloatware

if you want a 100% fresh install you will have to buy a windows 8.1 DVD and complete format HDD then re install windows8.1 from the DVD