"The device, \Device\Harddisk6\DR12, has a bad block"

[Compton]

ok then take the hard drive out of the Samsung External case

then place it in the TeckNet® USB 3.0 Hard Drives Docking Station

then see if the hard drive will show up

[RobCharles1981]

(10-16-2015, 05:35 PM)Compton Wrote:  I would first contact Samsung to see if it under warranty or I can get a refund

if it not under warranty or you can.t get a warranty

you need a TeckNet® USB 3.0 Hard Drives Docking Station

[Compton]

(10-16-2015, 06:01 PM)RobCharles1981 Wrote:  

(10-16-2015, 05:35 PM)Compton Wrote:  I would first contact Samsung to see if it under warranty or I can get a refund

if it not under warranty or you can.t get a warranty

you need a TeckNet® USB 3.0 Hard Drives Docking Station

It's out of Warranty I'm afraid.

Edit - It seams likely this is a faulty Cable/USB The Light on the front of the device comes on but nothing happening in Windows?

when the light comes on can you hear the hard drive spinning up ?

[RobCharles1981]

(10-16-2015, 11:55 PM)Compton Wrote:  

(10-16-2015, 06:01 PM)RobCharles1981 Wrote:  

(10-16-2015, 05:35 PM)Compton Wrote:  I would first contact Samsung to see if it under warranty or I can get a refund

if it not under warranty or you can.t get a warranty

you need a TeckNet® USB 3.0 Hard Drives Docking Station

It's out of Warranty I'm afraid.

Edit - It seams likely this is a faulty Cable/USB The Light on the front of the device comes on but nothing happening in Windows?

when the light comes on can you hear the hard drive spinning up ?

Yes I can

[Compton]

ok try replace the usb cable Rosewill 6.5-Foot USB 2.0 A Male to Micro USB B (5-Pin) Cable, Black (RC-6-USB-AM-MB-BK

[RobCharles1981]

No.....

Samsung are sending me the necessary cables......

Brian if you read this I've taken a few screen shots of matters perhaps you can help me along???


This is what happens when I try to access the drive in Ubunto



And this is the Drive in Disk Management........



Cheers
Rob

[Britec]

What does it do when  you try and enter that drive in windows?
Can you try and mount that image with Acronis.

[RobCharles1981]

(10-18-2015, 11:31 AM)Britec Wrote:  What does it do when  you try and enter that drive in windows?
Can you try and mount that image with Acronis.

It does nothing it says that it's not accesable, and I use EaseUSTodo Backup free.

[RobCharles1981]

(10-18-2015, 12:26 PM)RobCharles1981 Wrote:  

(10-18-2015, 11:31 AM)Britec Wrote:  What does it do when  you try and enter that drive in windows?
Can you try and mount that image with Acronis.

It does nothing it says that it's not accesable, and I use EaseUSTodo Backup free.

[Compton]

Please be careful when taking screen shot you are sharing personal information

remember its a public forum