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BAD_POOL_HEADER Startup BSOD?
#11
Welcome to WhoCrashed (HOME EDITION) v 5.52

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

To obtain technical support visit http://www.resplendence.com/support

Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...


Home Edition Notice

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.

Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.

System Information (local)

Computer name: ROBERTSALASDESK
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: MS-7850, MSI, Z97 PC Mate(MS-7850)
CPU: GenuineIntel Intel® Core™ i5-4590 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 17126244352 bytes total



Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Wed 10/12/2016 7:29:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-22921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFE6003E8EB000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 7:29:28 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: amifldrv64.sys (amifldrv64+0x1A04)
Bugcheck code: 0x19 (0x22, 0xFFFFE6003E8EB000, 0x0, 0x0)
Error: BAD_POOL_HEADER
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amifldrv64.sys .
Google query: amifldrv64.sys BAD_POOL_HEADER



On Wed 10/12/2016 7:24:26 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-24546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFB480974CD000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 7:08:57 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-22906-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFDE808D16C000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 6:23:12 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-21437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFDA017A583000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 6:18:08 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-28578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFD10AD4847000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 6:13:27 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-29484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFBF003193A000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 6:07:43 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-30718-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFBE00CCA9B000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 5:50:22 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-24671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFF9301FEEBF000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 10/12/2016 5:44:11 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\101216-27640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14A2B0)
Bugcheck code: 0x19 (0x22, 0xFFFFA4803B5EE000, 0x0, 0x0)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Conclusion

15 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

amifldrv64.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Reply

#12
whats your system temps?  update all drivers Z87-G41 PC MATE

[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply
Reply

#13
(10-13-2016, 02:02 AM)Compton Wrote:  whats your system temps?  update all drivers Z87-G41 PC MATE

[Image: malwarebytes-icon.png] Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply

Malwarebytes Anti-Malware
http://www.malwarebytes.org

Scan Date: 10/13/2016
Scan Time: 10:22 AM
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.10.13.01
Rootkit Database: v2016.09.26.02
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 358742
Time Elapsed: 30 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
Reply

#14
Robert, please also run HitmanPro
[Image: hitmanpro.png]HitmanPro




  • Please download HitmanPro.
  • Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
  • Click on the next button. You must agree with the terms of EULA.
  • Check the box beside "No, I only want to perform a one-time scan to check this computer".
  • Click on the next button.
  • The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
  • When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
  • Click on the next button.
  • Click on the "Export scan results to XML file".
  • Save that file to your desktop and post in your next reply.

    Then follow this tutorial:
    MEMORY DIAGNOSTIC WINDOWS
    From the report you gave us, it said it probably isn't the ram modules, but I think it is important to double check the memory isn't going bad

    Make sure you have installed the latest windows updates as well
Reply

#15
Corrupted Driver.

Difficult to fix unless you know what you're doing with Driver Verifier; https://msdn.microsoft.com/en-us/library/windows/hardware/ff545448%28v=vs.85%29.aspx
Reply

#16
After you run Driver Verifier, I will also run Memory Diagnostics on your system memory.
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