Posts: 5,029
Threads: 207
Joined: Feb 2015
Reputation:
145
ok if I am reading this correctly the laptop has 1GB of memory then you upgrade the memory to 2GB?
Posts: 5,029
Threads: 207
Joined: Feb 2015
Reputation:
145
ok if you have another memory you can test with then check to see how it will boot
Posts: 1,386
Threads: 35
Joined: Nov 2015
Reputation:
35
I would like you to connect just one memory module at a time and see if that makes a difference; check with both the sticks individually
Posts: 1,398
Threads: 332
Joined: Dec 2015
Reputation:
25
I swapped the ram modules out for different ones which made a huge difference in restarting the computer but it still sits at the hp logo screen a long time like to the point i just turn off the computer and turn it back on so i can manually boot from the hard drive but the sitting at the hp logo screen only happens when the laptop is first turned on.
I almost wonder if it needs a firmware update or something because the product key sticker on the laptop is for xp pro and i put windows 7 on it and just to put it out there it is a genuine windows 7 key that is activated by Microsoft
Posts: 5,029
Threads: 207
Joined: Feb 2015
Reputation:
145
ok let's rule out memory for now
let's troubleshoot the windows 7 mbr because that can also cause the problem
do a
bootrec /FixMbr
bootrec /FixBoot
Posts: 1,386
Threads: 35
Joined: Nov 2015
Reputation:
35
Did you follow my last advice, Smirk?