the more I look at the screen shots thinking malware
run some scan's
Scan with Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware and save it to your desktop.
img]https://briteccomputers.co.uk/forum/tutorials/adwcleaner_new.png[/img] Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your desktop.
Please include the contents of that file in your reply.
Fix with Junkware Removal Tool
Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please include the contents of that file in your reply.
Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.
run some scan's
Scan with Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware and save it to your desktop.
- Install the progam and select update.
- Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
- Click the Scan tab, choose Threat Scan is checked and click Scan Now.
- If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs and double-click the Scan Log.
- At the bottom click Export and choose Text file.
img]https://briteccomputers.co.uk/forum/tutorials/adwcleaner_new.png[/img] Fix with AdwCleaner
Please download AdwCleaner by Xplode and save the file to your desktop.
- Right-click on icon and select Run as Administrator to start the tool.
- Follow the prompts and click Scan.
- When finished, please click Clean.
- Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.
Please include the contents of that file in your reply.
Fix with Junkware Removal Tool
Please download JRT by Malwarebytes and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
- Right-click on icon and select Run as Administrator to start the tool.
- Follow the prompts and let this process run uninterrupted.
- This scan can take a while, depending on your System specs.
- Upon completion, a log (JRT.txt) will open on your desktop.
Please include the contents of that file in your reply.
Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.