03-26-2016, 04:41 PM
Did you make that log up as there are components missing.
Windows Defender won't start
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03-26-2016, 04:41 PM
Did you make that log up as there are components missing.
Here's another log
https://drive.google.com/file/d/0B25PfRx5ViX4Mm5lV29YRTJtVkU/view?usp=docslist_api And yes I exported that log from the EEK manually
03-26-2016, 04:55 PM
That log is a Database file I cannot read it.
Do you want reports??
Take a look at this report How can I remove these Malware??
03-26-2016, 05:09 PM
run some scans
Fix with Junkware Removal Tool Please download JRT by Malwarebytes and save the file to your desktop. Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please include the contents of that file in your reply. Do not forget to re-enable your previously switched off protection software! Please also manually reboot your machine after this procedure. Please download AdwCleaner (by Xplode) and save it to your Desktop
HitmanPro
03-26-2016, 05:11 PM
The main problem is that I can't disable the Microsoft Malware protection... Anti-Malware service
03-26-2016, 05:17 PM
ok if you have malware on your system it can stop you from doing that
03-26-2016, 05:18 PM
That's a bit better, there was a Trojan removed the rest were simply PUPs which can cause issues but the Trojan is the biggest problem.
There is the option that it's just a False Positive it's difficult to determine at this stage. KMSAuto Net.exe is the file in question. You may have installed this for a server application and so it may be legit (as you have SQL files db you probably did), however, there are a few others that have been Quarantined: DriverCure SpeedyPC Those two are snake oil products and will certainly do a machine harm over time. I would start off by removing those two programs completely and then seeing if any difference is made to Win Defender. If you find either of those two programs in your list of installed programs remove with GeekUninstaller as it has native 64bit and is free (just covering the bases here). https://www.geekuninstaller.com/
03-26-2016, 05:24 PM
Okay I'll try to uninstall them completely through the application you suggest and tell you if the issue gets resolved
03-26-2016, 05:28 PM
still run the scans I requested
I am pretty sure you still have malware on the system |
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