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**DiegoPCFan** · 05-08-2017, 08:15 AM

(05-08-2017, 07:51 AM)Partha Wrote:
(05-08-2017, 07:40 AM)DiegoPCFan Wrote: Shows 4GB now, even if I disable it
I think you're not understanding this properly. If you have a physical main memory of 4 GB, it should not be detected as 8 GB like I and Spark tried to explain

If for some reason, your memory space is identified as 8 GB or whatever except for 4 GB, that IS the problem, my friend

I would like you to reset your bios settings back to its default. It should be back to 4 gigs after the reset and that's how it should be
https://www.howtogeek.com/131623/how-to-clear-your-computers-cmos-to-reset-bios-settings/

o, so if I want real 8GB of RAM, I need to buy an 8GB RAM stick?

**Partha** · 05-08-2017, 10:07 AM

DiegoPCFan dateline='
) ' Wrote: o, so if I want real 8GB of RAM, I need to buy an 8GB RAM stick?

Exactly!

***Britec*** · 05-08-2017, 05:40 PM

I am confused, the image shows he or she has to two identical 4GB sticks of memory, so it should see 8GB of memory. The ram is in slot 1 and 3.

**DiegoPCFan** · 05-08-2017, 05:58 PM

(05-08-2017, 05:40 PM)Britec Wrote: I am confused, the image shows he or she has to two identical 4GB sticks of memory, so it should see 8GB of memory. The ram is in slot 1 and 3.

Soooo. your saying I should have 8GB of RAM, but that Windows doesn't pick it up?

**Partha** · 05-08-2017, 06:10 PM

(05-08-2017, 05:58 PM)DiegoPCFan Wrote: Soooo. your saying I should have 8GB of RAM, but that Windows doesn't pick it up?

Nope, that is not what he meant. What he meant was that it's not clear if you have 8 or 4 gigs of RAM

Can you please open your computer's cabinet and see if you have 2 RAM sticks or 1?

**DiegoPCFan** · (This post was last modified: 05-08-2017, 07:01 PM by DiegoPCFan.)

(05-08-2017, 06:10 PM)Partha Wrote:
(05-08-2017, 05:58 PM)DiegoPCFan Wrote: Soooo. your saying I should have 8GB of RAM, but that Windows doesn't pick it up?
Nope, that is not what he meant. What he meant was that it's not clear if you have 8 or 4 gigs of RAM

Can you please open your computer's cabinet and see if you have 2 RAM sticks or 1?

I am going to ask the person who build this PC for me, since I am only 14 years old, and I don't know that much about computer builds

You can go ahead and close this thread, talked to the builder of the PC, and I resetted my BIOS settings, now it gets both the RAM sticks

**Compton** · 05-08-2017, 07:29 PM

solved thread closed